395bet Privacy Policy —
Your Data, Our Responsibility

Welcome to 395bet. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our platform, you agree to this Privacy Policy.

We believe every user's privacy is a fundamental right. 395bet operates with full transparency — you will always know where your data goes and why it is being used. Our Privacy Policy is built in accordance with international GDPR standards and local data protection laws.

This policy applies to the 395bet website, mobile app, and all related services. It does not apply to any third-party sites or services.

395bet collects only the information needed to deliver services and maintain security. A breakdown of the different data types is provided below.

Collected data is used solely for the purposes listed below. 395bet does not use any data outside of this list.

• Account Management: To manage registration, login, identity verification, and account security.
• Financial Transactions: Payment processing for deposits, withdrawals, and bonus payouts.
• Customer Support: To resolve your complaints and inquiries promptly.
• Security & Fraud Prevention: To detect suspicious activity and maintain account security.
• Legal Obligations: To comply with AML (Anti-Money Laundering) regulations and KYC processes.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: To detect excessive gaming patterns and send timely alerts.
• Marketing Communications: To send you promotional offers and updates, only with your consent.

395bet does not sell, rent, or share your personal information with third parties for commercial purposes. Your data may only be shared in the limited circumstances outlined below.

• Payment Processors: Authorized payment gateways handling deposits and withdrawals receive only the financial information strictly necessary to process transactions.
• Identity Verification Services: Required documents are shared with approved verification providers as part of the KYC process.
• Legal Authorities: Data disclosure may be required in response to court orders, lawful requests from regulatory bodies, or money laundering investigations.
• Technology Service Providers: Certain technology partners providing cloud storage and cybersecurity services may access limited data, and are bound by strict confidentiality agreements.

395bet uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions as intended.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain platform features. Disabling essential cookies may cause login issues.

395bet does not retain data longer than necessary. Retention periods for different types of information are outlined below.

• Account Information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of completion (in compliance with financial regulations).
• KYC Documents: 5 years from the date of verification.
• Gaming History: For the duration of the active account and 2 years after closure.
• Communication Records: 3 years from the date of last contact.
• Technical Logs: Automatically deleted after 90 days.

Upon expiry, data is securely deleted or fully anonymized so that identification is no longer possible under any circumstances.

395bet implements multiple layers of industry-standard security to protect your data. Below is an overview of what our security framework includes.

• 256-bit SSL/TLS Encryption: All data transmissions are conducted over encrypted channels.
• Two-Factor Authentication (2FA): Add an extra layer of security to your login.
• Firewall & DDoS Protection: Robust technology to protect servers against cyber attacks.
• Real-Time Monitoring: A 24/7 automated system monitors and detects suspicious activity.
• Penetration Testing: Vulnerability assessments are conducted regularly by external security specialists.
• Data Backup: Critical data is backed up across multiple secure locations.
• Staff Training: All our staff receive regular training on data protection.

Every registered user on the 395bet platform is entitled to the rights listed below. To exercise any of these rights, please contact our support team.

Once a rights request is submitted, we will respond within a maximum of 30-day we will respond within. For complex cases, this deadline may be extended by a further 60 days, and you will be notified accordingly.

395bet strictly prohibits anyone under the age of 18 from accessing the platform. The following measures are in place to enforce this.

• Age verification is mandatory at the time of registration.
• Age is verified during the KYC process using a government-issued ID.
• If there is any suspicion that a minor is accessing an account, the account will be suspended immediately.
• We do not knowingly collect any information from minors.
• If any minor's data has been collected inadvertently, it will be deleted immediately upon notification by a parent or guardian.

395bet may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following channels.

• A notice will be sent to your registered email address.
• A notification will be displayed on screen after you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

After the revised policy is published, 30 days the changes will take effect. If you do not agree during this period, you may request to close your account. Continued use of the platform after the changes take effect will be considered acceptance of the updated policy.

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact our Data Protection team.