395bet Terms & Conditions — Please Read Before Use

395bet (https://395bet.pro) is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between 395bet and its users.

By accessing the 395bet platform, creating an account, or using any of our services, you confirm that you fully accept these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

395bet reserves the right to amend these Terms & Conditions at any time. Users will be informed via email or the platform before changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated terms.

On 395bet Registration you are required to provide accurate and complete information. Opening an account with false or incorrect details is a violation of these terms and may result in account termination.

• Each individual may open one account only — multiple accounts sharing the same device, IP address, or payment method are strictly prohibited.
• Keeping your account password confidential is your responsibility; you must not allow anyone else to use your account.
• The mobile number and email address registered to your account must remain active and will be used for regular communications.
• If you suspect unauthorized access to your account, contact 395bet support immediately.
• KYC verification may be required for any changes to account information.

The balance in your account is for gaming purposes only. Transferring or selling your account to another person is strictly prohibited.

The minimum age to use 395bet services is 18. When creating an account, you must confirm that you are 18 or older. 395bet may request a government-issued ID to verify your age at any time.

• You must be a legal citizen or resident of Bangladesh.
• Account registration is not permitted from regions where online gaming is prohibited by law.
• Individuals who are unable to make sound decisions due to mental impairment are not permitted to use this platform.
• Family members of 395bet employees may create accounts subject to certain restrictions.

On 395bet Deposit bKash, Nagad, Rocket, and bank transfer are among the available payment methods. All deposits are processed in Bangladesh Taka (BDT).

• Only payment methods registered in your name are accepted; third-party payments are not permitted.
• Deposits are non-refundable once completed — funds may be used for gaming or withdrawn in accordance with the applicable rules.
• 395bet automatically monitors suspicious transactions and may request verification if necessary.
• If you experience any issue with a deposit, please contact support within 24 hours.

To withdraw funds from 395bet, your account must have a completed KYC verification. Withdrawals are typically processed within 24 to 72 hours, though delays may occur on bank holidays.

• Withdrawals must always be made using the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Additional verification may be required for large withdrawals made for the first time.
• 395bet reserves the right to temporarily suspend withdrawals if fraud or a breach of rules is suspected.
• Upon requesting account closure, your account will be closed once any pending withdrawals have been processed.

395bet regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before claiming.

• Welcome Bonus: A special bonus on your first deposit, available to new members only. This offer is one-time and wagering requirements apply.
• Reload Bonus: A reload bonus for existing members, available once per week or per month.
• Cashback Offer: A cashback percentage applied to losses over a defined period, automatically credited to your account subject to the applicable terms.
• Free Bet: Free betting credits for use on selected matches or events. Winnings are withdrawable after wagering requirements are met.
• Referral Bonus: Refer a friend and both of you receive a bonus, paid out once the relevant conditions are met.

395bet reserves the right to modify, suspend, or cancel any bonus offer at any time. In exceptional circumstances, bonuses may be cancelled without prior notice.

395bet's Sports, Casino, Bingo & Game Lobbyspecific rules apply for betting and gaming.

• Once a bet has been placed, it cannot be changed or cancelled unless the match or game is called off.
• 395bet reserves the right to void any bet placed at incorrect odds due to a technical error.
• In Live Casino games, server records are final — server data takes precedence in the event of any dispute.
• If your internet connection drops during play, the outcome of any active bets will be determined based on server data.
• For Sports Betting, bets must be placed before the match begins; for live betting, bets must be placed within the designated time window.
• Maximum payout limits may vary depending on the game and bet type; full details can be found on the relevant game rules page.

The following activities are strictly prohibited on 395bet to maintain a fair environment, and may result in account termination as well as legal action.

• Using bots, scripts, or automated software for betting or gaming.
• Creating multiple accounts to exploit bonuses or circumvent platform rules.
• Participating in match fixing or predetermining the outcome of any sporting event.
• Using the platform for money laundering or concealing the source of illegal funds.
• Probing for platform security vulnerabilities, hacking, or conducting cyberattacks.
• Threatening, harassing, or engaging in abusive behavior toward other users.
• Operating an account using a third party's funds or identity.
• Copying or using 395bet's intellectual property without permission.

As part of its anti-money laundering (AML) policy and customer protection measures, 395bet conducts KYC (Know Your Customer) verification. In certain circumstances, you may be asked to submit documents to verify your identity.

• National ID card or passport: For age and identity verification.
• Proof of address: A utility bill or bank statement (dated within the last 3 months).
• Proof of payment method: A screenshot or statement from the payment account used.

Withdrawals may be limited or placed on hold until KYC verification is complete. The verification process typically takes 24–72 hours. All submitted documents are stored with the utmost confidentiality — for more details, please see our Privacy Policy Read.

395bet believes gaming should be entertainment — not a problem. We want all our users to play responsibly and ensure that gaming never becomes a source of financial or mental distress.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a defined period.
• Session Limit: Set limits on how long you play in a single session.
• Self-Exclusion: Exclude yourself for a set period or permanently.
• Reality Check: View your play time and spending history at set intervals.

To learn more about Responsible Gaming, visit our Responsible Play Visit page.

395bet may temporarily suspend or permanently close any account for any of the following reasons.

• Violation of any clause within these Terms & Conditions.
• Suspicious activity involving fraud or deception.
• Registering with incorrect or false information.
• Account inactive for an extended period (12 months or more).
• At the user's own request.

To close your account, please contact support. Any pending withdrawals will be processed before the closure is finalized. An administrative fee may apply to inactive accounts.

For full details on how your personal information is collected, stored, and used, please refer to our Privacy Policyas outlined herein. The Privacy Policy is also considered an integral part of these Terms & Conditions.

• Your information is never sold to third parties.
• All data is secured with SSL encryption and firewall protection.
• Information may be shared in response to lawful requests from regulatory authorities.
• You may request to view or delete your personal data at any time.

395bet reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days in advance via email or platform notification.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• You will have the option to close your account if you do not agree to the updated terms.
• The date of the latest update will always be displayed at the top of this page.

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We are available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Log in to the platform and click the chat icon in the bottom-right corner.
• Frequently Asked Questions: FAQ Page View.